Is Conflict A Motivator The Workplace - 2386 Words

Feng Zhao CWT1-Joe-1005 Is conflict a motivator in the workplace? Introduction Conflict is inevitable in all organizations, project teams are no exception (Nicholas, 2012, p. 535). Negative effects of team conflict have usually been focused by the early conflict scholars. However, is conflict always detrimental to team performance? Recently, with the significant changes happened in the study of conflict in the organizations, the view of conflict has been changing gradually (Brown, 1983). It also poses a great challenge for the managers who are given high expectations especially when conflict occurs (HAMMER, 1994). Conflict may be classified on the basis of organizational levels, such as intrapersonal,†¦show more content†¦A case analysis of conflict happened between manager and boss will be analyzed firstly. Meanwhile, the skills that managers take to deal with such conflict and barriers to these skills which resist manager to receive better conflict management performance will be discussed. Finally, the rules containing the basic elements of const ructive conflict management and a constructive conflict management process will be presented. Case analysis and evaluation Dealing with the relationship with the boss as believed to be one of the important parts, probably the most difficult parts for manager to face in the workforce. It is undeniable that there are many different kinds of bosses. Managers all have certain stereotypical image about bosses, most of who are believed to be powerful, hope everything in control, expect respect, or more clever than ordinary staff. These imaginations also have a significant impact on the way managers work with their boss, these may also influence the relationships between managers and those who manage them, especially they are in conflict with their boss. (Crawley, 1996). So how do managers overcome their stereotypical feeling? How do managers receive what they want from people who manage them? To resolve conflict arising between managers and their